1. Introduction

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Before placing an order with JUNI Jewellery, please read the following Terms and Conditions carefully. This document outlines the terms under which we sell and supply our jewellery items. By placing an order, you agree to these terms.

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2. Orders & Cancellations

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• All JUNI Jewellery items are made to order. Orders may only be cancelled or amended within 3 working days of payment being made. After this period, cancellations or changes cannot be accepted.

• If you receive an item with a fault, you may return it in accordance with our Returns Policy (see below).

• We reserve the right to cancel your order if necessary. If this occurs, you will be notified by email, and a refund will be issued within 7 working days.

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3. Payments

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• Our online ordering service is hosted on a secure server, ensuring your details are safely processed.

• Payments are made through WixStores, PayPal, or Clearpay. JUNI Jewellery can access the information you provide via these platforms. Please refer to PayPal’s and Clearpay’s Privacy Policies for further information on how your data is processed and stored.

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4. Vouchers & Discount Codes

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Vouchers and discount codes cannot be used on the following items:

• Sale items

• Wedding bands

• Engagement rings

• Eternity rings

• Bespoke orders

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5. Ring-Specific Terms & Conditions

 

Each JUNI ring has its own specific terms and conditions. Please refer to the individual product descriptions for more information.

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6. Returns Policy

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• If you are unhappy with your order, please email us at info@junijewellery.co.uk to discuss the issue before returning the item.

• We recommend using a tracked delivery service, as we cannot be responsible for items lost in transit.

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7. Privacy Notice

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JUNI Jewellery is committed to protecting your privacy. This Privacy Notice explains how we collect, store, and use your personal data in line with current UK regulations.

 

7.1 Data Collection

 

We collect personal information from various sources, including:

• Our website contact form

• Newsletter subscription form

• Shop platform (WixStores)

• Wedding shows and events

 

The personal data we may collect includes:

• Name

• Email address

• Phone number

• Contact address

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7.2 How We Use Your Data

• Your personal data is only used to provide the products and services you request.

• We do not share your personal data with third parties, bodies, or organisations.

• We store your data securely on a protected server.

 

7.3 How Long We Keep Your Data

 

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Notice.

 

7.4 Your Rights

 

Under UK Data Protection Law, you have the following rights:

• To request details of the personal information we hold about you

• To request that we update or delete your personal information

• To withdraw consent for us to use your information

 

To exercise these rights, please contact us at info@junijewellery.co.uk.

 

8. Complaints

 

If you are dissatisfied with any decision or policy, please contact us so we can discuss and address your concerns.

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9. Policy Updates

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• This Privacy Notice may be updated periodically. We recommend checking this page from time to time for any changes.

• The most recent update was on 24th February 2025.

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10. Photography credits: Rosie Davision Photography, Phoebe Lenderyou Photography, Orange and Ivy Photography, Amy Hawker Photography, Bowness Photography, Bridgette Ibbotson Photography.